Shipping policy

Shipping Policy

Last Updated: May 2026

Thank you for shopping with us. We are committed to delivering your order quickly and securely.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification once your order has shipped.

During peak seasons, sales events, or holidays, processing times may be slightly longer.

Shipping Rates & Delivery Estimates

Shipping charges are calculated and displayed at checkout.

Estimated delivery times:

Standard Shipping (United States): 3–7 business days
Expedited Shipping: 2–4 business days
International Shipping: 7–21 business days

Delivery times are estimates and may vary due to carrier delays, weather conditions, customs processing, or other factors beyond our control.

Free Shipping

We offer free standard shipping on all U.S. orders over $75.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. Tracking information may take up to 24–48 hours to become active.

International Shipping

We ship to select international destinations. Customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their country's customs authorities.

We are not responsible for delays caused by customs clearance procedures.

Incorrect Shipping Address

Please ensure your shipping address is accurate before placing your order. We are not responsible for orders shipped to incorrectly entered addresses.

If you need to update your shipping information, contact us as soon as possible at primepath98@gmail.com.

Lost or Stolen Packages

We are not responsible for lost, stolen, or delayed packages once they have been marked as delivered by the shipping carrier.

If your package is lost in transit, please contact us and we will work with the carrier to investigate the issue.

Damaged Items

If your order arrives damaged, please contact us within 7 days of delivery and include photos of the damaged item and packaging. We will review your claim and provide a replacement or refund when appropriate.